Privacy Policy

1. Who we are

Gilann Towers is a property offering information about commercial spaces, residential rentals, and short-stay accommodation in Roseau, Dominica. For questions about this policy, email admin@gilanntowers.com.

2. Information you provide

When you contact us through the website or by email, we may receive the information you choose to provide, such as your name, email address, phone number, the property or service you are interested in, and the contents of your message. Please avoid sending sensitive personal or financial information through a general inquiry form.

3. How we use information

• To respond to inquiries and communicate with you about properties or accommodation.
• To arrange follow-up discussions, viewings, or other steps you request.
• To operate, maintain, troubleshoot, and protect the website.
• To comply with applicable legal obligations where necessary.

We do not use a general website inquiry as consent to send unrelated marketing communications.

4. Website hosting and technical data

Our hosting provider and website software may process technical information, such as IP addresses, browser details, request times, and security logs, to deliver and protect the website. Any additional analytics, advertising, or tracking services should be identified here if enabled.

5. Cookies and browser storage

The website may use essential technical cookies or browser storage for site functionality. For example, accessibility preferences may be saved locally in your browser so that your chosen display settings can be restored on a later visit. This preference storage is not intended to identify you personally.

6. Third-party bookings and external links

Some short-stay accommodation bookings may be completed through Airbnb. When you follow a link to Airbnb or another third-party website, that service may collect and use information under its own privacy policy and terms. Gilann Towers does not control those external websites.

7. Sharing and safeguarding information

Information may be accessible to authorized people who handle inquiries and to service providers needed to operate the website or email system. We do not sell personal information submitted through our contact form. We use reasonable measures to protect information, although no internet transmission or storage system can be guaranteed completely secure.

8. Retention

We retain inquiry information only for as long as reasonably necessary to respond, manage relevant correspondence, maintain records, or meet applicable legal requirements. Actual retention periods should be confirmed as part of our internal practices.

9. Your privacy requests

You may contact us to ask about personal information you submitted, request a correction, or request deletion where appropriate and permitted by law. We may need to verify a request before responding.

10. Updates

We may update this policy as website features, service providers, or legal requirements change. The updated version will be posted on this page.

11. Contact

Gilann Towers
Roseau, Saint George Parish, Dominica
admin@gilanntowers.com